Service Policies

Goodman Executive Sedan Service collects information from users when they subscribe to the newsletter or fill out a form on their website. The information collected may include the user's name, email address, mailing address, and mobile phone number. The information collected is used to improve the website, enhance customer service, process transactions, administer contests and promotions, and send periodic emails.
The company implements a variety of security measures to maintain the safety of personal information, including the use of a secure server and SSL technology to encrypt sensitive/credit information. The company does not sell, trade, or transfer personally identifiable information to outside parties without the user's consent, except for trusted third parties who assist in operating the website, conducting business, or servicing customers. The company may release user information when required to comply with the law, enforce site policies, or protect the rights, property, or safety of the company or others. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. By using the website, users consent to the company's privacy policy.

The terms of your contract with Goodman Executive Sedan Service will vary depending on the type of service you have booked. However, in general, once your ride is confirmed, you will be expected to adhere to the following terms:

1. Payment: You will be required to pay for the service in full before your ride. The company accepts major credit cards, cash, and checks.
2. Cancellation policy: You will be responsible for any cancellation fees if you cancel your reservation after the cancellation deadline, which varies based on the type of service.
3. Additional charges: Any additional charges incurred during the ride, such as tolls, parking fees, or extra time, will be added to the final invoice.
4. Responsibility for damages: You will be responsible for any damages caused to the vehicle during the ride, including but not limited to spills, stains, or damage to equipment.
5. Passenger behavior: You are expected to behave in a respectful and appropriate manner during the ride. Any disruptive or dangerous behavior may result in the termination of the service without refund.
6. Liability: Goodman Executive Sedan Service is not responsible for any personal injury or property damage that occurs during the ride, except in cases of gross negligence or willful misconduct.

It is important to review the specific terms and conditions of your contract before your ride to ensure that you understand and agree to all of the terms.

There are a few additional charges that you might incur other than the quoted price. These charges could include:

1. Gratuity: A gratuity or tip is not included in the quoted price, and it is customary to tip the driver 15-20% of the base fare.
2. Toll fees: If your trip involves toll roads, you will be responsible for any toll fees incurred during the journey.
3. Parking fees: If parking fees are incurred during the trip, you will be responsible for paying those fees.
4. Waiting time: If you keep the driver waiting beyond the agreed-upon time, you may be charged for the additional waiting time.
5. Additional stops or mileage: If you make any additional stops during the trip or go over the agreed-upon mileage limit, you may be charged additional fees.
6. Cleaning fees: If the vehicle is left in an excessively dirty condition or if any damage is done to the interior of the vehicle, you may be charged a cleaning fee or damage fee.

It is always a good idea to check with the company about their policies on additional charges to avoid any surprises when it comes to payment.

Thank you for providing this information about Goodman Limousine Service. It's great to see that they offer wheelchair-accessible vehicles for customers who need them. Additionally, the rates for their services depend on the location and type of vehicle requested, so customers should check the rates on their website before making a reservation.

In case of any complaints, customers can submit a complaint to the City of Dallas by dialing 311 on their phone. Goodman Trans can be reached at the phone number 888-304-0626 or via email at
info@goodmansedan.com for any questions or concerns.

Rates: RATES & QUOTES based on location and vehicle type requesting so please click link to check rates in your area.

Complaints to the City of Dallas (Ordinance 29696):
If you care to submit a complaint to the City of Dallas, please dial 311 on your phone.

File complaint with City of Dallas with below link:

Link: Enter a complaint or compliment service request


Operating Authority Contact Information:

Goodman Trans
Joe Yetzer

Phone: 888 304 0626

Email: info@goodmansedan.com

Rates are subject to change, rates below are the base rates for the Dallas/Fort Worth area:

Sedan/SUV

DFW/Dallas $100
Dallas/DFW $100
DAL/Dallas $85
Dallas/DAL $85

DFW/Fort Worth $120
Fort Worth/DFW $120
DAL/Fort Worth $150
Fort Worth/DAL $150

Booking link for surrounding area of Dallas/Fort Worth

 
ZERO TOLERANCE POLICY FOR DRIVERS

GOODMAN TRANS HAS A ZERO TOLERANCE POLICY FOR THE USE OF ALCOHOL, ILLEGAL SUBSTANCES, MISUSE OF PRESCRIPTION MEDICATIONS AND OTHER INTOXICATING SUBSTANCES BY ANY DRIVER PROVIDING RIDE SERVICES THROUGH GOODMAN TRANS.

If you are a passenger and reasonably suspect that a driver was under the influence of drugs or alcohol during the course of your ride, promptly contact Goodman Trans via the “Contact” function on the Goodman Trans app and/or the Goodman Trans website, or email us directly at info@Goodmansedan.com or Call (888) 304-0626

If we have received a zero-tolerance complaint about you as a driver, we will immediately suspend your account pending further investigation.

Please email info@goodmansedan.com if you wish to Opt-In / Out for any communications via website or automated reservation reminders.